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Quality
Globetech Solution QMS consists of four sections:
The QMS follows Top-Down architecture. A section may have different sub-sections. Each sub-section represents one top-level process. Each sub-section is then further divided into different procedures. Each procedure describes activities for individual process related to top-level process.
At Project Level the documentation maintained as per Quality Management System are the Project Plan, Quality Plan, Configuration management Plan, Risk Management Plan, Training Plan, Test Plan and Metrics Plan. These documents facilitate Project Management activity. Projects also maintain Work Product related documents like Design document, FS document, Test Cases, etc.
Globetech Solution's Quality Management System is uniform across all locations at offshore facilities in India . Maintaining Uniformity was a challenge to Globetech Solution, but this challenge was foreseen at the time of Process Definition and Implementation. The uniformity across locations was ensured through following measures:
Centralized update and Control of the Quality Management System (defined process)
Cross Location Audits (Audits where Auditor is from a different location)
Common repository for Knowledge Management (Globetech Solution Knowledge Management System)
Standardized Quality training courses (in terms of content and methodology)
SQA networks across all locations
Standardized reporting and measurement across all location
Common Management Review
Infrastructure like e-mail, same time, Video Conferencing, etc to aid meetings like Management Review where all locations participate simultaneously
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